Privacy Policy
At Floating Dragon, we value your trust and are committed to protecting the confidentiality and security of your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website or create an account with us.
What Data Do We Collect?
We may collect various types of personal data from you, including:
- Information provided by you during registration, such as name, email address, username, password (encrypted), date of birth, country of residence and other details to set up your account.
- Technical information about devices used to access our website or application, like browser type, device operating system, IP address, screen resolution and language preferences.
- Data related to usage habits, such as login history, pages viewed, search queries entered on the website, navigation through games and tournaments (if applicable) and similar non-personal details.
How Do We Use Your Data?
We collect your personal data for several purposes:
- To manage your account: create, update or terminate it.
- To deliver our services: provide you with access to online games and entertainment content, notify you of new offers, promotions, updates about events or tournaments (if applicable) and offer assistance through various channels like chat support, email or contact form on the website.
- To enhance your experience: customize game settings according to preferences stored within our system and send tailored communications about related products.
- For research purposes: improve understanding of user behavior which allows us optimize our services for better performance.
Sharing Your Data
We share some data with trusted third-party suppliers for reasons including:
- Website hosting, maintenance, security updates & data analysis using analytics tools like Google Analytics.
- Providing support through platforms or email providers.
- Fulfilling your requests to change account settings (for example transferring funds between currencies) by contacting an authorized representative at a parent company level.
Security Measures
To protect against unauthorized access and damage, we apply measures such as:
- Encryption protocols like SSL/TLS for secure transfer of data both in transit and during storage.
- Password hashing with salting to prevent password recovery from stolen databases.
- Regular security audits & monitoring software setup (e.g. WAF).
- Firewalls at multiple points across networks used by servers.
Your Rights Under Data Protection Laws
You have the right:
- To access your data: request and review any personally identifiable information that we store on behalf of you.
- Amend or correct inaccurate personal details stored in our databases by sending an email with new information or by updating your own account settings, provided such modifications do not compromise game integrity (for example if it involves modifying a username).
- Remove/erase some collected data subject to specific conditions for the processing purpose – this might involve opting out from marketing communications before completely deleting all associated records.
Updates and Changes
We reserve the right to modify or update this Privacy Policy at any time without prior notice, so please review it regularly to stay informed about our ongoing efforts in safeguarding your personal data.
If you have any questions regarding Floating Dragon's practices as detailed here, feel free to contact us through support channels on site.